Subject: Tips To Prepare for Winter Storms
Reply-To: PG&E Customer Service <PGECustomerService@notifications.pge.com>
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Prepare and Stay Safe During Winter Storms
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Dear Valued Customer: Winter storm season is here. Are you prepared for wind, rain and snow that can potentially cause temporary power outages? Here are some tips to consider this winter:
- Do you have an emergency kit ready? — Stock an emergency supply kit with food, water, flashlights, batteries, first aid equipment, cash and other critical supplies. To make sure you’re prepared before a winter emergency or outage, remember to check your kit every six months.
- Do you have a plan for medical needs? — Plan ahead for medications that require refrigeration and devices that need power. In the event of an outage, check your device once power is turned back on to determine whether settings have changed or reset.
- Do you see downed power lines? — Never touch them because the wires might still be energized, and contact could result in serious or fatal injury. Please report downed wires immediately to emergency responders at 911 and PG&E at 1-800-743-5000.
- Is your backup generator ready to safely operate? — Make sure you understand and follow safety instructions for installation and use. Generators should be installed by a licensed electrician and operated in a well-ventilated area.
Having a plan can help you and your family stay safe this winter. Find more storm-related safety tips here. Sincerely,
PG&E Safety Team
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